I was taking a Webinar regarding Human Relations and they were talking about statistics and using those statistics to devise a benefits program. Of course, the subject of data came up and all of the sources of data that are available for us to "mine" in planning benefits.
It was then that it dawned on me that we have been transformed from being human beings with feelings, capabilities and individuality into a simple byte or two of data. Wherever we go, whatever we do, the companies and organizations we interface with consider us to be nothing more than a statistic. We're no longer "George;" we're simply one of 545,129 white, Protestant, retired, males living in New Mexico.
Businesses and government agencies don't care about what we think or do; they react only to what the statistics say. Hence, when you have an issue and you call, write or email to get it resolved, the company has the attitude that even if they lose your business, they will grow at a rate of .347% tomorrow; so why should they treat you like they value your patronage? Surely, your spouse must know that there are 43.9 people out there in the country exactly like you, so what's the incentive to keep you happy as an individual?
Maybe that explains why I had salt in my coffee this morning. But, I really think that we need to get back to being a touchy, feely society where we have care and concern for each other; that probably would be a good place to start when it comes to dealing with the issue of violence in our society.
That's MY AMERICAN OPINION, respectfully submitted.
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